Ministry of Justice - Training and Guides – thebigword Product Support

Access a range of guides and marketing assets for thebigword’s Interpreting Services and WordSynk booking system below.

The guides are available to download and can be saved for easy access whenever required.

Guides

Step by step guide on how to book a face to face interpreting appointment.

Step by step uset guide on thebigword's interpreting service and using the WordSynk platform.

This poster allows clients to easily point to the language they require.

This Poster lets clients know that language services are available to them in their required language.

This poster outlines our interpreting services and how to contact thebigword.

List of spoken and non-spoken languages available.

Quickly access telephone interpreting services. Ideal for desk tops.

Step by step guide on how to access telephone interpreting services, as well as useful tips for working with a telephone interpreter.

Useful information on how to conduct face to face interpreting.

Open to see the Helpdesk Prioritisation Framework

Useful information on how to conduct video remote interpreting sessions.

Useful information on how to access thebigword's translation and transcription services.

A handy guide with hints and tips for HMPS transcription projects. Inside you'll find details about urgency, security level, multiple languages etc.

Easy read is an accessible format used by people with learning disabilities and other people who have difficulty with reading.