Blank GMS portal

What do I do if I cannot see any tasks in the GMS portal?

If your GMS task list is completely empty:


Step 1:

Please try reloading the web page.

To reload the page,  hold down the CTRL key then Press the F5 key (CTRL + Shift + R on Google Chrome and Firefox) so they both get pressed at the same time.

On some PC's you may also have to hold the Fn key down.
On a Mac, it's Shift + Command + R, or holding down Shift while clicking the reload button (also avoid using the Safari browser, switch to Google Chrome).

Step 2:
You may need to repeat Step 1 a few times for the page to fully reset.

Step 3:
Try clearing the browser cache

Step 4:
Log in using Private / Incognito mode

Incognito mode (Google Chrome)
You can use the keyboard shortcuts Ctrl+Shift+N (Windows, Linux, and Chrome OS) to open an incognito window.

Private mode (Microsoft Internet Explorer)

Private mode (Microsoft Edge)

Private mode (Firefox)

Step 5:
Switch to a different browser.
Try Google Chrome, Firefox or Internet Explorer.

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