We're excited to announce the release of WordSynk 2.0, our next-generation platform designed to make accessing interpreting services even more secure, simple and seamless; and our intuitive upgraded WordSynk Network Interpreter app.

Clients

To ensure we provide the best experience for our clients*, migration to WordSynk 2.0 will be smooth and uninterrupted, featuring the same functionality you've come to expect from thebigword.

What's new?

We've listened and acted on your feedback, and the key features of WordSynk 2.0 include:

• A simplified, intuitive, user-friendly interface
• Higher responsiveness
• An increased level of automation - reducing manual tasks and human error
• Upgraded security and reliability
• A dedicated support team.

Our commitment to excellence continues. After the migration, expect even more improvements and innovative features coming your way in 2026!

There's nothing for you to do - your migration has begun!

*Please note: our clients are being migrated in phases. If you are impacted by the upcoming migration, you will have received an email from us. Otherwise, please look out for communications in future regarding your migration date.

Interpreters

We're making some exciting changes to the way you accept interpreting assignments with thebigword!

You'll soon have access to our intuitive upgraded WordSynk Network Interpreter app, where you'll be able to see offers, accept assignments and invoice easily on your mobile device.

What do you need to do?

If you are an MoJ interpreter, you'll already be familiar with using the WordSynk Network app. Please ensure your app is updated to the latest version.

If you're not an MoJ interpreter, you'll be moving to the new WordSynk Network Interpreter app. You'll need to download the correct version of the app, which will allow you to view offers, accept assignments and manage invoicing directly from your mobile device.

To make this as easy as possible, we've included screenshots below so you can be sure you're downloading the correct app:

You can download the app directly using the links: Apple App Store / Google Play Store

We're also prepared helpful resources to support you as you get started HERE.